NEXUS, explained

NEXUSand its interview,explained.

The joint Canada and US program for pre-approved, low-risk travelers crossing between the two. Here's who can join, what the interview checks, and how to prepare.

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A Visaful mock NEXUS interview: the AI officer asks for your proof of citizenship or permanent residency, you answer out loud with live captions, then you get a score and a better answer

What is NEXUS?

A Trusted Traveler program run jointly by the Canada Border Services Agency (CBSA) and US Customs and Border Protection (CBP).

Who can apply
US and Canadian citizens and permanent residents, and Mexican members of Viajero Confiable.
Residents
Permanent residents must have lived in Canada or the US for at least 3 years before applying.
Fee
$120 (USD), non-refundable. Free for children under 18 with a parent or guardian applying or a member.
Approval
Both CBSA and CBP must approve you. Membership lasts 5 years.

The NEXUS interview

Two officers interview you, one from CBSA and one from CBP. It's the last step after both agencies conditionally approve you.

What happens

  1. 1They check that the information on your application is still valid.
  2. 2They verify your identity and the originals of your documents.
  3. 3CBSA says you may be asked about any arrests, charges or convictions.
  4. 4They take your fingerprints and a photo, and explain how to use NEXUS by land, air and boat.
  5. 5Approved members can expect their card within 4 to 6 weeks, per CBSA.

Why NEXUS applications are refused

  • Not being admissible to Canada and the US under immigration laws.
  • Information on the application that isn't true and complete.
  • Past customs, immigration or agriculture violations.
  • A conviction in any country without a pardon, such as impaired driving.
  • Not passing either agency's risk assessment: both must approve you.

What the officer asks about

  • Documents3 questions
  • Record3 questions
  • Customs and rules3 questions
  • Travel2 questions
  • Application“Is the information on your application still correct?”
  • Documents“Can I see your proof of citizenship or permanent residency?”
  • Documents“Can I see your proof of residency?”
  • Documents“Are you working or studying in Canada or the US? Can I see your permit?”
Every NEXUS interview question and what to bring

How Visaful helps with your NEXUS interview

Practice this exact interview with an AI officer: the topics it covers, out loud, in 2 to 3 minutes like the real thing, with a score after every mock.

  1. 1

    We prepare you for every question

    20 questions from NEXUS interviews with a CBSA and a CBP officer, from your documents and residency to your crossings and any record.

    • 20 questions

      NEXUS

    • 11 topics

      Documents to record

  2. 2

    Practice like it's the real thing!

    A skeptical AI officer asks, cuts in and follows up on what you just said, out loud, in 2 to 3 minutes like the real thing.

    • A skeptical officer who follows up on what you say
    • Short answers and quick follow-ups, out loud
    • NEXUS: the CBSA and CBP interview
AI interviewer
Your score86/100

Start practicing with Visaful today.

7 free days are enough to run your first mocks and tighten every answer before the real interview.

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20
NEXUS questions
11
Topics officers cover
2–3 min
Per mock, like the booth

Interview readiness

Ready

  • Mock 141%
  • Mock 367%
  • Mock 686%

Illustration. Your meter uses your own mocks.

Practice your NEXUS interview today.

Every mock moves your readiness meter: a score and notes on your own words, until you're ready.

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